Tuesday, 24 April 2007 | 6:30-9:00 PM
TUESDAY, APRIL 24, 2007 | 6:30 TO 9PM
What's really involved in being a "strategic partner" with a client? How can you close the gap between their mindset and yours? How can you intuit what isn't being said, and introduce these unspoken needs into the discussion? How should you adjust your presentation style to your client’s personality, so that you're both on the same wavelength? How can you refocus stalled or conflict-ridden communications, to regain your client's trust and confidence? Join us for a conversation with communications coach Michele Wolpe, who offers the dual perspective of having hired many graphic designers, and having worked for nearly two decades in employee communications for major corporations. We'll have a generous Q & A session, in which you can bring up specific client issues for group discussion.
With Michele Wolpe, communications coach
Moderated by Cathy Curtis, principal, Textual
Michele Wolpe is a communications consultant and executive coach who has held senior-level internal communications positions at The Walt Disney Company, Barclays Global Investors, Charles Schwab, Silicon Graphics and DHL Worldwide Express. As an executive coach, she helps people accomplish their professional and personal goals, focusing on areas such as setting strategy, leading others, and creating an effective communications and leadership style.
Refreshments 6:30pm
Presentation 7:00 to 9:00pm
Reservation & ticket information
Series pass: 15 series passes are available, guaranteeing admission to all four presentations for $100.
Individual tickets: 15 individual tickets are available for each presentation for $30.
These are available a few weeks before each event date.
View the descriptions of all four Shop Talks.
Only 30 tickets are available for each event so reserve today!
Our Shop Talk Series is for members only.
Call 818.558.3968 to reserve your seat.
You can only register by phone. No registrations on site. No admission without confirmation.
Confirmation Via Email
You will be sent confirmation of your reservation. Specific details such location, parking and advance preparation materials will be provided via email. Please provide your phone number and email address in order to receive timely confirmation. Do not attend without confirmation, seating is limited.
Read this interview with Shop Talks founder Terry Lee Stone about why she saw a need for this series.
Thinking about coming to our talk? Michele would like you to ponder three Big Questions:
1. What most frustrates you about your relationships with clients or colleagues?
2. How do you think you get in your own way in working with clients or colleagues?
3. What is one thing you would most like to change about your client or colleague relationships?
Your answers will help her tailor her talk to meet your needs. Please e-mail me (cctextual@earthlink.net) or Michele (michelewolpe@sbcglobal.net). Or post your comment here. Thanks.
Thank you to Michele for an inspiring night. I loved the exercise of role playing too; it is nice to know that one is not alone in dealing with sticky situations and there are solutions to the problem. Thank you to Cathy too for moderating the event. Looking forward to the next one.
I am so excited with the shop talk of speaking your client's language! I am glad that I came over to this event. I realized this will benefit me as a student,as well, as a graphic designer in my future career. By informing a full-packed of informations how to build mutual trust with client, I am also learned that it is important to networking with other designers.
Thanks for Michelle and Cathy,it was a wonderful shop talk! I am looking foreward to see you soon !